Surveying Equipment Support Services
A major aspect of our end-to-end design/build equipment services is our after-purchase support. Finding the tools you need is often one of the first stages of your project, but we’re committed to supporting you from planning through completion.
Our experienced technicians work with project managers, engineers, and construction teams like yours every day, making sure they have everything they need — when they need it — to streamline operations and deliver successful project outcomes.
Repairs
Land surveying equipment is carefully designed to make accurate measurements and secure important data. A small malfunction or device damage can translate to serious consequences that impact your entire operation. Whether it’s an old mapping model or one of the newest ones available, our service team has decades of experience in factory-certified equipment repairs and maintenance. We’ll help you get back to work with accurate systems as soon as possible.
Technical Support
We’re on call every day for countless operations, serving as Nevada’s GIS and GPS surveying technical support at a moment’s notice. You can even sign up for our 12-Month Technical Support Agreement following a purchase, which gives you a full year of coverage and access to the internet-assisted Trimble Assistant.
We also help troubleshoot software glitches, hardware integration, and on-site challenges in construction, treating every request with high-priority status.
Training Resources
Knowing how to use the resources available to you makes you an invaluable asset on the jobsite. Beyond being able to optimize workflow, proper training can protect you and everyone else in your vicinity during equipment use. Monsen Engineering offers an extensive range of training resources, including manufacturer-specific courses for systems like Trimble Business Center.
Some of our most popular resources include:
- TerraSync and Pathfinder Office training: Learn your equipment’s secrets inside and out with this four-hour training on the third Thursday of every month.
- GPS and GIS training videos: Learn about GPS technology and GIS systems on your schedule with this series of nine courses that will prepare you to collect and manage quality GPS data.
- Custom GPS and Optical training: What kind of training does your workforce need? Monsen Engineering will work with your schedule and existing knowledge to create a training program that teaches the information you want to know without all the redundancies.
Choose Monsen Engineering for Surveying Equipment Support
When you need construction technology support in Utah or Nevada, Monsen Engineering is available to deliver. Contact our support staff today to learn more about all the ways we help businesses like yours achieve lasting success.